Services
Technical work that makes the business easier to find and run.
Choose a focused improvement or a complete project. Michael will help establish what is actually needed before recommending a scope.
New Business Websites
A clear, credible website that helps the right customers understand what you do and take the next step.
Enquire about this serviceWho it is for
New businesses, established businesses without a useful website, or owners ready to replace a basic do-it-yourself site.
Common problems
- Your business is difficult to find online
- The website does not reflect the quality of your work
- Customers cannot quickly find answers or make contact
What Michael can provide
- A practical content and page plan
- Responsive design and development
- Clear enquiry pathways and analytics-ready setup
Typical deliverables
- Discovery and written scope
- Custom responsive website
- Contact or enquiry forms
- Search and social metadata
- Launch support
Website Redesigns and Repairs
Improve an outdated, slow or awkward website without replacing what already works.
Enquire about this serviceWho it is for
Businesses with an existing site that looks dated, performs poorly on mobile, loads slowly or has become difficult to maintain.
Common problems
- Pages are slow or unreliable
- The mobile experience is frustrating
- Information and calls to action are unclear
What Michael can provide
- A focused website review
- Prioritised usability and performance fixes
- A complete redesign where that is the more sensible option
Typical deliverables
- Technical and content review
- Design refresh
- Performance improvements
- Accessibility fixes
- CMS or hosting clean-up
Booking and Enquiry Systems
Make it easier for customers to enquire, book or provide the information your business needs.
Enquire about this serviceWho it is for
Service businesses relying on phone tag, incomplete email enquiries or manual booking administration.
Common problems
- Enquiries arrive without enough detail
- Bookings require too much back-and-forth
- Staff re-enter the same customer information
What Michael can provide
- Well-designed enquiry flows
- Booking platform integration
- Notifications and sensible handover to existing systems
Typical deliverables
- Form and workflow design
- Calendar or booking integration
- Email notifications
- Spam controls
- Testing and documentation
Business Automation
Reduce repetitive administration by connecting the tools and information your business already uses.
Enquire about this serviceWho it is for
Businesses spending valuable time copying data, preparing repetitive documents or manually following up routine work.
Common problems
- The same details are entered in multiple places
- Important follow-ups depend on memory
- Routine reports or documents take too long
What Michael can provide
- A practical review of the current process
- Reliable integrations and automations
- Clear fallbacks for tasks that still need human judgement
Typical deliverables
- Workflow map
- Automation setup
- System integrations
- Error handling
- Plain-English operating notes
Custom Internal Tools
Focused software for a process that spreadsheets or off-the-shelf tools no longer handle well.
Enquire about this serviceWho it is for
Teams with a specific operational bottleneck and a clear need that generic software cannot meet without unnecessary complexity.
Common problems
- Spreadsheets are becoming fragile
- Information is scattered across systems
- Generic software forces an awkward process
What Michael can provide
- A small, purpose-built web application
- Simple interfaces designed around the actual task
- Practical access, hosting and support planning
Typical deliverables
- Requirements and prototype
- Responsive web tool
- Data import where required
- User documentation
- Deployment and handover
Hosting, Maintenance and Support
Straightforward ongoing help so your website remains secure, current and useful after launch.
Enquire about this serviceWho it is for
Owners who want a dependable technical contact rather than dealing with hosting panels, updates and unfamiliar error messages alone.
Common problems
- Updates are being deferred
- Nobody is sure who manages the website
- Small changes take too long to arrange
What Michael can provide
- Managed website hosting
- Updates, monitoring and backups
- Responsive help with content changes and technical issues
Typical deliverables
- Hosting setup or migration
- Routine maintenance
- Backup checks
- Minor content support
- Clear support arrangements
Scope and proposals
Know what is included before work begins.
Projects are not forced into a fixed package. After an initial discussion, clients receive a clear written scope, deliverables and proposal so there are no surprises about the work being undertaken.
Start a conversation
Which service is the right fit?
You do not need to diagnose the technical problem first. Describe what is happening and Michael can help identify a practical next step.